- 2 hour(s) assessment
- 200
To Be Advised
At the end of the training, the learners will be able to follow guidelines to provide positive customer service to a diverse range of customers.
Assure Academy Pte Ltd intends to offer training for Food and Beverage (F&B) operational staff in the food services sector.
Employers must ensure that their Singapore citizen and PR food services workers meet the food services PWM training requirements of attaining at least 2 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.
Employers will be given a grace period to comply with the food services PWM training requirements:
• For new hires: six months from the new hire’s date of employment
• For existing employees: up till 29 February 2024 (one year from the food services PWM implementation on 1 March 2023)
Through proper Workplace Safety & Health (WSH) training, food services workers will be able to reduce workplace risks and increase their productivity while offering positive food service experiences to customers.
Food handlers of both retail and non-retail food establishments
Able to understand, read and write in basic English.
Individuals who have at least 3 months of work experience in the food service industry, particularly as a food handler, or have completed a similar module such as a customer service course, service excellency course in Singapore, are eligible to enroll in this Assessment-Only Pathway (AOP) module.
This AOP module exclusively consists of assessment.
Ineligible participants may choose to enroll in Customer Service Excellence (Level 1) module, which includes both training and assessment.
Additionally, individuals interested in a basic food service course or are keen to fulfill PWM training requirements can explore relevant training options.
Individual Sponsored
Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.
Company Sponsored
Skills Future Enterprise Credit (SFEC) Grant: One-off $10,000 credit cover up 90% of out-of-pocket expenses.
For Classes commencing on or after 1st Jan 2024
| Original Course Fee: $118.00 | Individual Sponsor | Company Sponsored | ||||
| Before GST | With GST | Non-SME | SME | |||
| Before GST | With GST | Before GST | With GST | |||
| For Singapore Citizens aged 40 years and above | $35.40 | $46.02 | $35.40 | $46.02 | $35.40 | $46.02 |
| For Singapore Citizens and PRs aged 21 years and above | $59 | $69.62 | $59 | $69.62 | $35.40 | $46.02 |
| Foreigner (Full Course Fee) | $118 | $128.62 | $118 | $128.62 | $118 | $128.62 |
Course ID : TGS-2023022234
Funding Validity Period: 2023-06-19 to 2027-06-18
Refunds follow these tiers if written notice is received before the course:
• >14 days: 95% refund
• 5–14 days: 50% refund
• <5 days or after start: No refund
Refunds are considered case-by-case and require written request
